Privacy Policy – Reaburn Solicitors

Last updated: 01/11/2025

Reaburn Solicitors (“we”, “our”, “us”) is committed to protecting your privacy and maintaining confidentiality in compliance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and our professional obligations as solicitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access our website, engage our services, or otherwise interact with us.

By engaging with Reaburn Solicitors, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy. We also acknowledge our professional and legal duty to maintain strict confidentiality regarding all personal information we receive from you in the course of providing legal services.

  1. Who We Are

Reaburn Solicitors is a law firm providing legal services in Australia. We are committed to maintaining the privacy and confidentiality of all client information. We are bound by the Solicitors Rules, the Australian Privacy Principles, and the Legal Profession Uniform Law in maintaining confidentiality.

For the purposes of this Privacy Policy, we are the Data Controller of the personal information we collect about you.

Contact Details:
Reaburn Solicitors
8/18 Township Drive, West Burleigh QLD, AUSTRALIA
info@reaburn.com.au
07 5586 2222
Privacy Officer

  1. What Personal Information We Collect

We collect personal information to provide legal services to you and to comply with our professional obligations. The types of personal information we collect include:

  1. Personal Information You Provide Directly
  • Full name, address, contact details (phone number, email)
  • Identification details (e.g. passport, driver’s licence, proof of address)
  • Financial details (e.g. bank account information, payment details)
  • Information about your legal matter (e.g. facts, documents, evidence)
  • Employment and business details
  • Sensitive information, such as:
    • Health information
    • Criminal history or convictions
    • Racial or ethnic origin
    • Religious or philosophical beliefs
    • Membership of a trade union or other professional bodies
  1. Personal Information We Collect Automatically
  • IP address, browser type and version, and device information
  • Website usage data (e.g., pages viewed, time spent on the site)
  • Cookies (refer to our Cookie Policy for more details)
  1. Personal Information From Third Parties
  • Referrals from other solicitors, law firms, or professionals
  • Publicly available information from government bodies (e.g. ASIC, court records, property registers)
  • Information shared by third parties in the course of your legal matter
  1. How We Use Your Personal Information

We use your personal information to:

  1. Provide Legal Services
  • Providing legal advice and representation
  • Drafting legal documents (e.g. contracts, wills, agreements)
  • Managing your case, including correspondence, research, and case strategy
  • Complying with legal and regulatory obligations (e.g. Anti-Money Laundering (AML), Know Your Client (KYC) procedures)
  1. To Meet Our Legal and Ethical Obligations
  • Maintaining professional confidentiality as required by law and under our Solicitors Rules
  • Keeping client information secure, in accordance with legal profession standards
  • Complying with obligations under the Legal Profession Uniform Law (NSW), Legal Profession Act 2004 (VIC), and other state or territory laws
  1. For Business Management
  • Billing, accounting, and payment processing
  • Internal administrative purposes
  • Quality control and audits for legal compliance

We only process your personal data for purposes that are consistent with our professional obligations and in compliance with Australian privacy law.

  1. Confidentiality and Professional Duty

As solicitors, we are bound by strict confidentiality rules and ethical obligations to protect your personal and legal information. This confidentiality duty exists even after your matter has concluded and continues indefinitely. We will not disclose any confidential information without your consent, except as required by law or with your permission.

We are also bound by the Legal Profession Uniform Law and other relevant professional conduct rules, which govern how we handle confidential information and protect your privacy. This includes:

  • Confidentiality of client communications – All legal advice and communications between you and your solicitor are confidential.
  • Legal privilege – Communications made for the dominant purpose of obtaining legal advice or preparing for litigation are protected by legal professional privilege.
  1. Disclosure of Personal Information

We may disclose your personal information to the following parties, but only when necessary for the provision of legal services or to comply with our legal obligations:

  • Other professionals – such as barristers, experts, or consultants involved in your case
  • Courts, tribunals, and government bodies – when required for legal or regulatory purposes
  • Regulatory bodies – such as the Legal Services Commission, Australian Taxation Office, or other governmental agencies
  • Third-party service providers – including IT service providers, secure document storage, and communication platforms
  • Other legal entities – where your matter involves collaboration with other firms, including during mergers or acquisitions

We will only disclose your personal information to third parties if required by law or where you have given your explicit consent.

  1. International Transfers of Personal Information

In some cases, we may need to transfer your personal information overseas, such as when using cloud storage or engaging international legal services. When this occurs, we ensure that the overseas recipient provides a level of protection equivalent to Australian privacy laws, such as:

  • Contractual safeguards (e.g. Standard Contractual Clauses)
  • Using service providers located in jurisdictions with equivalent data protection laws
  1. Data Security and Protection

We implement strict security measures to protect your personal information from misuse, loss, or unauthorised access. These measures include:

  • Encrypted communications for transmitting sensitive information
  • Access controls limiting access to personal data within our organisation
  • Regular security audits and monitoring of our IT infrastructure
  • Secure document storage and secure physical and electronic files

Despite these measures, we cannot guarantee the absolute security of personal information transmitted over the internet.

  1. Retention of Personal Information

We will retain your personal information for no longer than necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law or our professional obligations. For example:

  • We may retain your legal files for 7 years or longer, depending on the nature of your case and applicable law (e.g. for compliance with the Solicitors Rules and legal retention obligations).
  • Some sensitive information may be retained for longer periods as required for audit, litigation, or tax purposes.

After this period, we will securely destroy or anonymise your personal data.

  1. Your Rights

Under the Privacy Act 1988 and Australian Privacy Principles (APPs), you have the following rights regarding your personal information:

  • Access to the personal information we hold about you
  • Correction of any inaccurate or incomplete personal information
  • Erasure of personal information (in certain circumstances)
  • Restriction on how your personal information is used
  • Portability of your personal information (where applicable)
  • Objection to processing for certain purposes (e.g. marketing)

To exercise these rights, or if you have any concerns about how your personal information is handled, please contact us using the details below.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on our website. We encourage you to review this page periodically to stay informed about how we are protecting your personal information.

  1. Contact Us

If you have any questions or concerns about how we handle your personal information or wish to exercise any of your rights, please contact us at:

Privacy Officer
Reaburn Solicitors
8/18 Township Drive, West Burleigh QLD, AUSTRALIA
info@reaburn.com.au
07 5586 2222

If you believe that we have violated your privacy rights, you may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC).